Support Center
We're here to help you succeed in your Islamic education journey. Find answers to common questions or get personalized assistance from our support team.
Academic Support
Help with course content, assignments, and learning materials
Within 24 hoursBilling & Payments
Questions about fees, payments, and refunds
Within 12 hoursTechnical Support
Help with platform access, video issues, and technical problems
Within 6 hoursAccount Issues
Login problems, profile updates, and account management
Within 8 hoursGet In Touch
Choose the best way to reach us. Our dedicated support team is ready to assist you.
Phone Support
Speak directly with our support team for immediate assistance.
Weekend emergency support available
Email Support
Send us detailed questions and we'll respond within 24 hours.
Live Chat
Get instant help through our live chat feature.
Available Monday - Friday, 9:00 AM - 5:00 PM EST
Submit a Support Ticket
For complex issues or detailed requests, submit a support ticket and we'll get back to you.
Frequently Asked Questions
Find quick answers to the most common questions about our programs and services.
Need Urgent Help?
For urgent technical issues during class time or emergency situations, our priority support line is available 24/7.